ADA Accessibility & Features

At The Palms Oceanfront Hotel, we are dedicated to providing exceptional service to all of our guests, including individuals with disabilities. We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website and endeavor for all of our guests and patrons with disabilities to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of the premises of our property.

Property Accessibility Features:
Accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width
Accessible parking spaces for cars in the self-parking facility
Accessible public entrance
Accessible route from the accessible public entrance to the Accessible guestrooms
Accessible route from the accessible public entrance to the swimming pool
Accessible swimming pool
Bathroom doors at least 32 inches wide
Braille elevator
Grab bars in bathroom
Level or ramp entrance into the building
Strobe alarms
Visual alarms for hearing impaired in hallways
Visual alarms for hearing impaired in public areas
Wheelchair ramp for lobby/reception access

Room Accessibility Features:
Please visit our Rooms page for more details on individual room accommodations and accessibility features, or you may call 1-855-308-4592 and inquire with the general manager of the hotel.

Website Accessibility
The Palms Oceanfront Hotel is also committed to providing a digitally accessible website to the widest possible audience, regardless of technology or ability. We aim to comply with Section 508 and WCAG 2.0 accessibility standards up to level AA. In addition, we are actively working to assess and improve the usability and accessibility of our website. Please be aware that our efforts are ongoing.

Contact
If you experience any difficulty accessing or navigating our website or have any accessibility-related questions or comments, we are here for you. Please do not hesitate to contact us:

By Email:
Reservations@palmscharleston.com

By Phone:
1-855-308-4592

By Mail:
1126 Ocean Blvd.
Isle of Palms, SC 29451

ADA Accessibility & Features
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