A Message from Palms Oceanfront Hotel

From the beginning of the COVID-19 pandemic, our focus has been on the health and safety of our staff and guests.  We continue to closely monitor the Centers for Disease Control and Prevention (CDC) statements regarding the coronavirus (COVID-19) and are following guidelines from the CDC and the local health departments.

As of Monday, May 17th, any person over the age of 12 who is not fully dd is encouraged to wear a face covering at all times while entering, exiting, traveling through, and spending time in indoor public areas.  

We continue to take additional steps to ensure the safety of all our guests and employees.  We are continuing to promote distancing in our public spaces.  As part of our commitment to your safety and health, all guest rooms are thoroughly cleaned and sanitized. Every surface and touch point in the room, and its entry, are cleaned and disinfected using EPA-approved, antimicrobial products developed specifically for the use against emerging viral pathogens and novel coronavirus. Public spaces are also continuously cleaned and sanitized at a heightened frequency throughout the day. 

  • Our Cancellation Policy

It is important to us that you are able to make informed travel decisions, and that you have peace of mind anytime you choose to visit The Palms Oceanfront Hotel.  Therefore, we just ask that you communicate with us 72 hours before your arrival should you need to cancel or make a significant change to your reservation to avoid being charged for the night. For general information or questions regarding your upcoming stay, please email Reservations@palmscharleston.com or call 843.886.3003.