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Hotel Policy

Hotel Policy

Guarantee Policy:

All reservations must be guaranteed either by valid credit card or by prepayment of a deposit. Reservations will be held until 2:00 a.m. the day after arrival.

Cancellation and Refund Policy: 24 hours prior to 4:00 p.m. of the scheduled arrival day. Cancellations that occur after that time will be charged one night’s room and tax. Please note, however, that there may be stricter cancellation rules for special rates and special events. Please refer to your reservation details or call the hotel with any cancellation-related questions.

Changes to reservations are considered cancellations and re-bookings.

Pet Policy:

Pets are not allowed.

Terms & Conditions:

Check-in after 4:00 p.m. Check-out before 11:00 a.m. Property is completely non-smoking.

Additional Charges:

  • More than 2 adults: $10 per extra adult per night
  • Parking: $10 per week night, $15 per weekend night (plus tax) 
  • Charleston Destination Fee: $2 (+ tax) per night



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